Frequently Asked Questions

Do E-Z UP® portable shelters really set up in seconds?

They sure do, and without rushing! E-Z UP's patented scissor-action "X" trusses built into the frame do the work for you as you open and close your Instant Shelter®. The top stays attached to the frame, so there aren't any loose parts or tools needed. Even our "Semi" Instant Shelter® sets up in minutes with only 4 parts.


Can I use my E-Z UP® portable shelter anywhere? What about outdoors?

E-Z UP® portable shelters are free-standing shelters that need no guy wires. They'll stand securely on grass, dirt, or pavement without ropes or poles, making them perfect for any event. E-Z UP® portable shelters have durable fabric that can be treated to resist fire, rot, mildew, water, and ultraviolet rays. And the Instant Shelter® is very portable, folding easily and compactly into its own carrying bag.


Where can I purchase E-Z UP® portable shelters?

E-Z UP® portable shelters can be purchased from any one of International E-Z UP, Inc.'s network of Authorized Dealers around the world, or on the web at E-Z UP Direct. For more information or the nearest dealer contact International E-Z UP, Inc.


What size shelters do you have available?

E-Z UP® portable shelters come in a full range of models and sizes to suit your needs, from a small P.O.P Lite™ of 16 sq. ft. to the HUB™ 16' x 16' at 256 sq. ft. Call us today to find the shelter that's right for you!


What other E-Z UP® products do you make?

International E-Z UP, Inc., is constantly striving to Make Life E-Z by inventing, designing and manufacturing other E-Z UP® Instant Products. We now offer the E-Z UP® ProFlag™ and the E-Z UP® Instant Table™ -- perfect for trade shows, corporate events, and the rental industry.


Who do I contact if I have any questions or problems?

All E-Z UP products are constructed with the highest quality materials and are thoroughly inspected before being shipped. Should you happen to have any questions or concerns, please call our expert Customer Service Department. All E-Z UP products are backed with our guaranteed warranty.


What type of customization options do you have?

Custom graphics are our specialty! Our expert Graphics Department can turn your design into an attention-grabbing shelter. From 1 color to 4 color digital printing, custom tops and accessories are available in multiple color combinations. Choose from our vibrant spectrum of colors to design your shelter. Each shelter is custom-crafted for you. We also offer a complete line of Banners, Flags and Table Skirts. See our Custom Graphics page for more information!


Do you have any accessories available?

We have a full line of accessories to enhance your E-Z UP® portable shelter, including graphics, sidewalls, railskirts, corner curtains, screen rooms and more. See our Accessories page for more information!


How can I sell E-Z UP products?

If you would like to inquire about becoming a dealer that would resell our products, we will be happy to discuss the requirements and opportunities with you. Please contact our dealer department at Request Information.


© Copyright 2014 International E-Z UP, Inc. All rights reserved

© Copyright 2014
International E-Z UP, Inc. All rights reserved